1. Confirm the business identity
Use the real business name customers see on the storefront, documents and primary channels.
- Business name and primary category
- Real address or service area
- Current opening hours
- Working phone, website and LINE route
2. Prepare visual proof
Choose photos that help a customer decide, not decoration that hides useful facts.
- Storefront or service environment
- Real team or process with consent
- Core products, menu or work examples
- Clear landscape and portrait photos
3. Define the first reply
The welcome reply should ask only for information needed for the next step.
- Customer name and city
- Requested service
- Preferred timing
- Photos or facts needed for an estimate